Hello experts,
I have configured a complaint in CRM my expectation is to have a Credit memo created in ECC.
I have created Transaction and Maini item underwhich i configued a Sub Item to get a Credit memo item. It works fine.
But It does not create a Credit memo in ECC. I specified the Credi memo dcoument that needs to be created in ECC in Billing integration.
can some one please let me know what else could be missing?
I want to let line item to create Credit memo but i dont want to replicate the Complain document to ECC. rigght now it gives an Error saying, document type is not defined in ECC. How can i stope it please?
Thx,
KP.