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Payment issue

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Hi All,

 

Our client had made a payment run in APP and later got a statement from the bank in which the "Bank Charges" field was mentioned as: Shared" (i.e. bank charges shared by both the client and their vendor). However the client says that the charges should be charged to them entirely not to the vendor.

 

The payment process was a bank transfer using DME and "Bank Charges" field should be mentioned as : OUR and not SHA".

 

I have already update instruction key in vendor master and OB47 - Instruction keys for DME setup.

 

 

Regards,

Prasad.

 

 

 


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